You have no items in your shopping cart.
We at Diqqu always make sure that your shopping experience is amazing. We always try our best to offer quality products which are 100% genuine and defect free. However you may came across defective or damage items. For which we have a very friendly return policy.
All the electronics and non-electronics products can be returned within 7 and 14 days respectively from the date of having received.
If you are not 100% satisfied with your purchase, you can return it for free and get a full refund. Shipping Charges will not be paid back.
Just make sure to contact us within 7 days from the day your order is delivered, and ensure that the item is in its original packaging, unworn and in the same condition you received it.
If the item you have received is damaged, defective or not as described on the website, you will receive a new Item or full refund along with any shipping fees incurred.
If products are altered or modified in any way then the warranty and money back guarantee become void immediately.
All warranty periods indicated are from Diqqu.com, unless otherwise noted, and are limited by the manufacturer's warranty policies. Actual manufacturer warranty periods may very depending on product and manufacturer and may be longer than the warranty period covered by Diqqu.com. Please refer to the manufacturer's website or product manuals/packaging for more information.
Generally, the manufacturer's limited warranty will only cover the product for manufacturing defects and will not cover any physical damage to the product from misuse, dropping, any damage, etc. In no way does Diqqu.com warrant any product for fitness of use or for representations made by the manufacturer.
To receive warranty service on your product, you must contact Diqqu.com by phone or email to address the problem. Our technical support team will be registering your complain.
After that, you will be required to ship the defective item back to Diqqu.com with the Invoice number marked or labeled on the package. Also include a copy of your invoice and any email correspondence you have had with our support staff. Diqqu.com recommends that appropriate measures are taken to safeguard the product from damage during shipping, as Diqqu.com does not warrant a physically damaged
Diqqu.com does not accept packages sent collect or COD. The customer must pay for shipping and provide the necessary information and receipt for reimbursement, if applicable.
Diqqu.com will not cover any shipping charges for any products.
If customer uses for picking up and dropping our service for RMA items, he will be charged AED 40/- (Forty Dirham) for our pickup and drop services.
If the product is determined to be defective and it is covered by our warranty policy, you will be informed and when it will be ready will be shipped out as soon as possible or you have to come to our store to pick up when it will be ready for pick up and you will be informer by e-mail or phone.
For any defective products you will have to wait an estimated 2~6 weeks until Diqqu.com gets a replacement or repaired item back from the manufacturer or supplier.
If the product sent to us is not defective, you will be charged for shipping charges.
Diqqu.com is limited to the service level offered by the manufacturer or supplier, please read your product warranty information carefully before contacting us.
Customer Satisfaction (Standard Return Policy)
Mention! The products that are belongs to hygienics , health, sensitive skin, cosmetics and the stuff which are attachable with body are not refundable, have not return policy on the way of incorrect using! By instruction of medical and healthcare administration all acts should be followed in frame of world standarts!
No warranty of any kind would be available on any products that are provided as part of promotional deals, special offers, bundle offers, clearance stock, or noted as free or superlow price.
No return or refund policy for the products which have been bought by discount or promotional costs!