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Shipping within UAE
Shipping charges mentioned in the website is for delivering only in UAE. Shipping charges will vary as per the emirates. These charges will be specified during the checkout process.
Within the UAE, delivery should take 1-3 business days depending on the time of the day ordered. Shipping ("ships in") times displayed on Diqqu refer to the estimated time it takes for packages to leave our hands. Since the actual delivery of your order can be impacted by many events beyond Diqqu's control once it leaves our facilities, Diqqu cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery. Shipping and delivery times are calculated in working days from Sunday to Thursday. In the case of major holidays such as Eid, New Year, National Holiday etc. please allow extra delivery time. Deliveries within the UAE will not be subject to custom charges or taxes.
Shipping outside UAE
We can deliver to almost every country on earth except high-risk countries. Shipping Charges may differ Country to Country. Customer from outside UAE can send email to email@example.com and get the shipping charges. International delivery should take 7-10 business days. Customs charges and taxes in the country the product(s) is being shipped to are your responsibility. These charges will have to be borne by you when your shipment reaches the destination.
Summary of your purchase, scheduled date of delivery, and the tracking number of your shipment will be provided to you in a confirmation email, once you have made a purchase. If you have purchased multiple items that are likely to be shipped at different intervals in time, then you will be notified when each product has been shipped. Please remember to check your spam folder, or get in touch with us in case you do not receive this email.
There may be occasions when Diqqu confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered in a timely fashion, Diqqu will contact customers and offer to cancel the order and refund purchase prices in full.
If you have any questions or concerns, don't hesitate to get in touch with us.